You can contact COFESEG customer service at cofeseg@cofeseg.com with any problem or complaint and we will try to help you as much as possible.

If you are nevertheless not satisfied with the solutions we offer you, we would like to inform you that the European Commission offers consumers the opportunity to resolve disputes online in accordance with Art. 14, para. 1 of the ODR on one of its platforms.

The platform (https://ec.europa.eu/consumers/odr) serves as a website where consumers can try to reach settlements without going to court in connection with disputes arising from online purchases and service contracts.

The website and the domain cofeseg.com is owned by COFESEG, Comercial Felipe Segeda

COFESEG: Jose Carlos Barrena Oliva

Polígono los Caños 65

CP 06300 Zafra (BADAJOZ)





Any person who accesses the website will be considered a user of the Portal www.cofeseg.com.

The use of this website implies full acceptance of the terms and conditions of this legal notice.

Any possible conflicts relating to the same shall be governed exclusively by the law of the Spanish State.

The user undertakes to make appropriate and lawful use of the website and its contents, in accordance with the applicable legislation and the conditions described in this document.


COFESEG reserves the following rights:

Withdraw access to the portal without prior notice to any user who contravenes this legal notice.

To modify at any time the present Conditions of Use as well as any other general or particular conditions, regulations of use or notices that may be applicable.

To modify at any time the presentation, configuration and location of the website, as well as the contents and the conditions required to use them.



COFESEG does not guarantee continuous access, nor the correct visualisation, downloading or utility of the elements and information contained in the website, which may be impeded, hindered or interrupted by factors beyond its control.

Nor does it assume any responsibility for damages, losses, losses, claims or expenses produced by interferences, interruptions, failures, omissions, telephone breakdowns, delays, blockages or disconnections in the functioning of the electronic system caused by deficiencies or overloads or errors in the telecommunications lines, or by any other circumstance beyond COFESEG’s control.

Nor will it be responsible for illegitimate intromissions by means of the use of computer viruses or any others of whatever origin, security errors caused by the incorrect functioning of the browser used or by non-updated versions of the same.

Without prejudice to the aforementioned, COFESEG guarantees that all the services provided through the portal will be contracted with Comercial Felipe Segeda acquiring original products, respecting the current legislation and the Spanish legal system.



The user acknowledges and accepts that all intellectual and industrial property rights over the contents, products and any other elements inserted by www.cofeseg.com on the website belong to COFESEG or its suppliers.

The content of www.cofeseg.com may not be reproduced in whole or in part, nor may it be transmitted or recorded by any information retrieval system, in any form or by any means.

Likewise, any form of commercial exploitation is prohibited, including any type of reproduction, distribution, transfer to third parties, prior communication and transformation by means of any type of support and medium.

Its use for commercial purposes for the benefit or interest of third parties is prohibited, as well as its transformation or alteration.

The presentation of the contents of this site in a window outside cofeseg.com (framing) is not authorised.

Failure to comply with these prohibitions will legitimise COFESEG to take the corresponding legal action.

Applicable law

Ley Orgánica 15/1999 de Protección de Datos de Carácter Personal y el Reglamento que lo desarrolla (LOPD)

Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales (LOPD-GDD)

Ley 34/2002 de Servicios de la Sociedad de la Información y el Comercio Electrónico de 11 de julio (LSSI)

Reglamento (UE) 2016/679,de 27 de abril de 2016, relativo a la protección de las personas físicas en lo que respecta al tratamiento de datos personales y a la libre circulación de estos datos (RGPD)

Propuesta de Reglamento (UE) sobre el respeto de la vida privada y la protección de los datos personales en el sector de las comunicaciones electrónicas

Ley 7/1996 de Ordenación del Comercio Minorista

Texto Refundido de la Ley General para la Defensa de los Consumidores y Usuarios (Real Decreto Legislativo 1/2007 de 16 de noviembre)